Returns & Exchanges

Due to the digital nature of font software, all sales are final once the download link has been accessed. If you experience technical issues or accidentally purchased a duplicate license, please contact us within 30 days for assistance.

Return Process

  • 1.
    Verify Purchase

    Locate your order number and the email address associated with your Blambot account to initiate a support request.

  • 2.
    Submit Support Ticket

    Send an email to our support team detailing the specific technical issue or the nature of the licensing error you are encountering.

  • 3.
    Technical Troubleshooting

    Work with our font technicians to resolve installation or rendering issues; if the file is found to be corrupt, a replacement will be issued immediately.

  • 4.
    Refund Processing

    If a refund is approved for a duplicate purchase, the credit will be applied to your original payment method within 5-10 business days.